Office & Commercial Cleaning in Melbourne

Aust Facility Services provides ISO 9001, ISO 14001, and ISO 45001 certified office and commercial cleaning across Melbourne and Victoria. Our trained, police-checked teams deliver daily, weekly, and periodic cleaning tailored to your workplace - backed by 32 documented Safe Work Method Statements, digital quality reporting, and structured supervisor inspections.

How We Deliver Office Cleaning

Our cleaning methodology is what separates a professionally managed contract from a generic cleaning service. Every office cleaning shift runs according to a documented sequence - not left to individual discretion - which is what ISO 9001 certification actually means in practice.

• ✓Zone-based colour-coded microfibre system - different coloured cloths and mop heads for washrooms, kitchens, and general office areas. Physical separation prevents cross-contamination between zones, which generic cleaning services routinely miss.
• ✓TGA-compliant disinfectant with correct contact time - disinfectants only work if left on surfaces for the manufacturer-specified dwell time (typically 30–60 seconds). Our SOPs specify dwell time per surface and per product - not wiped off immediately.
• ✓Auto-dosing chemical dispensers - all chemical dilution is performed through calibrated auto-dosing units. This eliminates over- or under-concentration, protects surfaces, and ensures consistent chemical efficacy every shift.
• ✓Battery-powered auto-scrubbers for large floors - walk-behind or ride-on scrubbers for open-plan areas rather than mop-and-bucket. Reduces chemical usage by up to 70%, cuts drying time, and delivers consistent floor coverage every shift.
• ✓HEPA-filtered backpack vacuums - captures fine particulates including allergens rather than recirculating them. Required for buildings with air quality targets or staff with respiratory sensitivities.
• ✓GPS-verified digital attendance - staff clock in and out via a digital system tied to the site address. You can verify service delivery on any given night without relying on manual sign-in sheets.
• ✓Top-down cleaning sequence - every room is cleaned from highest surfaces downward (ceiling fixtures, shelves, desks, then floors). Debris only falls once; floors are always cleaned last.

What Equipment and Products Do We Use?

We use professional-grade microfibre flat-mop systems, backpack vacuums with HEPA filtration, and colour-coded microfibre cloths to prevent cross-contamination between zones (washrooms, kitchens, general office). Our chemical range is TGA-compliant and includes hospital-grade disinfectants where required, as well as eco-certified products meeting our obligations under ISO 14001.

For hard floors, we deploy battery-powered auto-scrubbers for large areas, reducing chemical usage and improving drying times compared to traditional mop-and-bucket methods. All chemical dilution is performed using auto-dosing dispensers to ensure consistency and safety - eliminating the risk of over- or under-concentration that can damage surfaces or leave residue.

How Do We Ensure Consistent Quality?

Every Aust Facility Services commercial cleaning contract operates under our ISO 9001:2015 certified Quality Management System. In practice, this means:

• ✓Site-specific SOPs - every premises has its own documented cleaning procedures, not a generic template
• ✓Digital attendance logs - staff clock-in and clock-out is tracked, verifying service delivery
• ✓Scheduled supervisor inspections - regular quality checks with documented scoring
• ✓Client feedback system - structured review process with corrective action tracking
• ✓PLAN-DO-CHECK-ACT cycle - continuous improvement embedded in every contract

Our integrated management system contains over 200 controlled documents, including 32 Safe Work Method Statements that govern how every cleaning task is performed safely and consistently.

What Are the Compliance and Safety Requirements for Office Cleaning?

Commercial cleaning in Victoria must comply with the Occupational Health and Safety Act 2004 and associated regulations, including chemical handling, manual handling, and working at heights. All Aust Facility Services staff complete site-specific inductions and are trained in the correct use of PPE, chemical storage, and emergency procedures. Our WHS compliance is independently audited under ISO 45001:2018 - one of only a small proportion of Australian commercial cleaning companies to hold this certification.

For multi-tenancy buildings, we coordinate access with building management and can work alongside security protocols, card-access systems, and out-of-hours building rules. We carry comprehensive public liability insurance, workers compensation (WorkCover), and professional indemnity insurance - certificates of currency available upon request.

Scheduling and Pricing for Commercial Office Cleaning

Most commercial office cleaning contracts in Melbourne operate after business hours - typically 5:30 pm to 9:30 pm, Monday to Friday. For high-traffic or high-hygiene environments, daytime cleaning services are also available. Weekend and public holiday cleaning can be arranged where required.

As a general guide, standard office cleaning for a 300–500 sqm open-plan workspace in Melbourne is typically priced in the range of $25 to $45 per hour, depending on frequency, scope, and any specialist tasks included. Larger premises or multi-floor buildings may attract volume-based pricing. We do not quote blind - every contract begins with a free, no-obligation site inspection so we can price accurately based on what your premises actually requires.

Frequently Asked Questions

Last updated: April 2026